Returns & Exchanges
At Happy Out Café, we strive for total satisfaction with every bite and brew. Due to the perishable nature of our food items, we offer a dedicated resolution process for any quality issues or shipping errors within 48 hours of delivery.
Return Process
- 1.Contact Support
Email our team at [email protected] with your order number and a brief description of the issue regarding your perishable or dry goods.
- 2.Provide Documentation
Include clear photographs of the product and its packaging if you received a damaged item or if the order was incorrect.
- 3.Review Process
Our quality assurance team will review your request within 24 hours to determine if a replacement, store credit, or refund is appropriate.
- 4.Resolution
Once approved, we will immediately dispatch a fresh replacement or process a refund to your original payment method, excluding shipping costs.
